Filter Out the Ordinary.
Build the Extraordinary.

Customer Service & Account Support

• Manage day-to-day accounting operations, including accounts receivable, payroll, bank reconciliations, and general ledger activities.
• Ensure accurate and timely financial reporting in accordance with GAAP standards.
• Oversee preparation of monthly, quarterly, and annual financial statements.
• Implement and maintain internal controls to safeguard company assets.
• Conduct audits of financial processes and systems to ensure compliance with policies and regulations.
• Lead development and implementation of accounting policies and procedures.
• Utilize accounting software for efficient management of financial data.
• Prepare budgets and forecasts, analyzing variances and trends.
• Manage cash flow forecasting, cash management strategies, and ensure liquidity for operational needs.
• Prepare detailed financial reports, analysis, and presentations for executive leadership.
• Coordinate external audits, tax filings, and regulatory reviews with auditors and regulatory bodies.
• Collaborate with other departments to support financial decision-making processes.
• Oversee treasury functions and cash flow management.
• Train and mentor accounting staff on best practices and financial management.

• Bachelor’s degree in Accounting or Finance required; CPA or equivalent certification preferred but not required.
• 7+ years of progressive accounting/finance experience, including supervisory experience.
• Proven experience in a Controller or similar role within a corporate environment.
• Strong knowledge of accounting principles, debits and credits, GAAP, and financial reporting standards.
• Experience with accounting software (e.g., QuickBooks, NetSuite, Sage, ERP systems; Epicor Prophet 21 a plus).
• Excellent analytical skills with attention to detail and accuracy.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Exceptional written and verbal communication skills, able to present financial data clearly to non-financial stakeholders.
• Experience managing budgets, forecasting processes, and technical accounting issues such as revenue recognition and accrual management is highly desirable.
• Ability to work collaboratively within a team environment while remaining self-motivated.
• High level of integrity, dependability, and a results-oriented mindset.

• Strong sense of urgency and follow-through
• Analytical, detail-oriented, and highly organized
• Ability to manage multiple priorities and deadlines effectively
• Exceptional work ethic with strong problem-solving skills
• Adaptable and flexible, willing to learn new systems and processes
• Leadership and mentoring capabilities for developing team members
• Ability to communicate complex financial information to non-financial stakeholders

Customer Service & Account Support

• Enter customer orders and quote requests received via email, phone, and in person into ERP system for processing.
• Provide accurate account information to customers, including account balances, transaction history, order status, shipment tracking, and pricing.
• Respond promptly and professionally to customer inquiries, complaints, and service requests.
• Resolve customer concerns efficiently while maintaining a strong sense of urgency and customer satisfaction.
• Work closely with Territory Managers to build and maintain effective relationships with customers by actively listening to their needs and recommending appropriate products and services.
• Research and identify specialized products within the product line to meet customer requirements.

Administrative & Coordination Duties

• Prepare reports, documentation, and correspondence as needed.
• Develop and maintain relationships with vendor contacts to ensure customer orders are processed accurately and remain on schedule.
• Collaborate with internal teams to support workflow, priorities, and service goals.

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Excellent customer service and interpersonal skills.
• Strong attention to detail with a high level of accuracy.
• Proven ability to manage multiple tasks, meet deadlines, and prioritize workload effectively.
• Strong organizational, problem-solving, and analytical skills.
• Ability to work independently as well as collaboratively within teams and committees.
• Ability to communicate effectively with individuals at all levels and from diverse backgrounds.
• PC proficiency with strong Microsoft Office skills, particularly Word and Excel.

• Strong sense of urgency and follow-through
• Competitive, goal-driven mindset with a desire to meet or exceed individual and company goals
• Adaptable, flexible, and willing to work within changing priorities
• Exceptional work ethic with strong follow-up skills
• Versatility and enthusiasm for learning new tasks and responsibilities